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Delivering Happiness.

We share the same philosophy as Tony Hsieh (“Shay”) who is the CEO of and the author of the book, buy “Delivering Happiness.”  Under Mr. Hsieh’s guidance, is consistantly ranked as one of the top companies to work for and one of the top companies in the world when it comes to customer service.

Here’s what we mean: 

  • Take that moment when a customer finds that one product at the price point that fits their budget…
  • Take that moment when a customer buys our “the only one of its kind” custom built computer…
  • Take that moment a computer crashes and life comes to a screeching halt…
  • Take that one company that has a great product but is struggling with distribution and reverse logistics… 

Technically, we sell products and services to help with all of those things…but for us, it’s really about: 

  • That product that the customer on a budget bought from us was for a Christmas present for someone else. 
  • That customer that bought one of our custom built computers with our detailed graphics realizing that no one on planet Earth has one just like it.
  • That moment when the customer gets their computer problem fixed on the spot via remote access and realizes that they have their life back. 
  • That moment when the struggling company realizes that their distribution and reverse logistics problems have been solved and rapid growth is right around the corner. 

There is no greater feeling than making someone’s day and making their life a little better and this is why we are really in the business of Delivering Happiness! 

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  • Customized Solutions
  • Product Distribution
  • Asset Disposition / Recovery

  • Consumer Electronics
  • Computers / Tablets / Flat TVs
  • Niche Consumer Products

  • Multiple Vertical Channels
  • Add on Revenue
  • TheSupportFactory

  • Repair Care, Inc, Computers - Service & Repair, Lake Zurich, IL